Thank you for shopping with anday.pk! We are committed to delivering fresh, high-quality eggs directly to your doorstep. Please take a moment to review our shipping policy.
1. Shipping Locations
We currently offer delivery services across Pakistan. We deliver to most major cities and towns. However, there may be some remote areas where delivery is not available. If you live in an area that we do not currently service, please feel free to contact us at admin@anday.pk, and we will do our best to assist you.
2. Processing Time
Orders placed on anday.pk are typically processed within 1-2 business days (Monday through Friday, excluding public holidays). Once your order is processed and ready for shipping, you will receive a confirmation email with tracking details (if applicable).
3. Shipping Methods
We use trusted local courier partners to ensure the timely delivery of your eggs. Our shipping options include standard delivery services, with varying delivery times based on your location. The estimated delivery time will be displayed at checkout.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and the size of your order. We strive to keep shipping costs affordable, but please note that delivery fees may vary depending on the distance from our warehouse and the courier service used.
5. Delivery Time
Delivery times may vary based on your location. On average, deliveries take:
- Urban Areas: 2-4 business days
- Remote Areas: 3-5 business days
Please note that delivery times are estimates and can vary depending on external factors like weather, traffic, or courier delays. We will notify you if there are any significant delays to your order.
6. Order Tracking
Once your order has been shipped, you will receive an email with tracking information (if applicable). You can use this to track the progress of your shipment through the courier’s website.
7. Packaging
We take extra care in packaging your eggs to ensure they arrive fresh and undamaged. Each order is carefully packed in protective packaging to prevent breakage during transit. If you receive any damaged items, please contact us immediately at admin@anday.pk so we can assist you.
8. Missed Deliveries
If you are not available to receive your order at the time of delivery, the courier may attempt to re-deliver at a later time or leave a notice for pick-up from their facility. Please ensure that the shipping address and contact details you provide are correct to avoid delays.
9. Incorrect or Missing Items
If you receive an incorrect item or a missing item from your order, please notify us within 24 hours of receiving the delivery. We will resolve the issue as quickly as possible and arrange for a replacement or refund if necessary.
10. Return and Refund Policy
Due to the perishable nature of eggs, we do not accept returns once the products have been delivered. However, if you have an issue with the quality of your order, please contact us within 24 hours of receiving it, and we will do our best to resolve the matter.
11. Contact Us
If you have any questions or concerns about our shipping process, feel free to contact us at:
Email: admin@anday.pk